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Want different outcomes…then its time to think differently!

Our inability to appreciate and evaluate the complexities that we face in day to day work and life from different perspectives can limit our success in solving problems and identifying new and novel approaches towards a resolution.  In fact, constraining our frames …

The power of systems thinking

This is a true story. This is a classic story that I tell when facilitating workshops and delivering presentations to demonstrate the power of Systems Thinking.  The story is about an office building in New York where tenants were complaining …

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Simplicity is the ultimate sophistication

You don’t have to be an engineer to appreciate this story. A toothpaste factory had a problem – due to the way the production line was designed, systematic faults were not unusual, resulting in the occasional empty box being shipped …

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Avoid the Groupthink trap

Introduction On January 28, 1986, the NASA Space Shuttle orbiter Challenger lifted off from Cape Canaveral in Florida.  73 seconds into its flight, it exploded nine miles above the Atlantic Ocean.  All seven crew members were killed. The air temperature …

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